Massachusetts E-ZPass scams target drivers with fake text messages about unpaid tolls. These scams use the name “EZDriveMA” to steal credit card numbers, login details, and personal data. The Massachusetts Department of Transportation (MassDOT) has warned the public about a sharp rise in these toll text scams since 2026.
What Massachusetts E-ZPass Scams Look Like
Scammers copy the look of real EZDriveMA notices. They send texts, emails, or phone calls that say you owe a small unpaid toll, often around $4 to $7. The message pushes you to click a link or call a number right away. The real goal is to steal your personal and financial data.
Text Message Scams
Most Massachusetts EZ Pass scams arrive as SMS texts, called “smishing.” A typical fake text says:
- “EZDriveMA: You have an unpaid toll of $6.99. Pay now to avoid late fees.”
- “Massachusetts toll notice: Your balance is past due. Click here to settle.”
- “EZ-Pass MA: Final notice. Your account will be suspended if you do not pay.”
These texts come from random phone numbers, often with international area codes. The links inside point to fake websites, not the real EZDriveMA site.
Fake Email and Website Schemes
Some scammers send emails that look like EZDriveMA invoices. The email may include a PDF or a clickable button. The button opens a fake website that copies the EZDriveMA logo and colors. The site asks for your credit card number, EZ-Pass username, password, or Social Security number.
Real emails from EZDriveMA direct you to log in at the official domain. Fake emails use look-alike domains such as “ezdrivematoll.com” or “ezpassma-billing.net.”
Phone Call Scams
Some victims get robocalls that claim to be from “MassDOT” or “E-ZPass customer service.” The recording says you owe tolls and threatens to suspend your license or add fines. The call gives you a number to call back, which is not the real EZDriveMA line.
Why Drivers in Massachusetts Get Targeted
Massachusetts has one of the busiest toll systems in the country. The Massachusetts Turnpike, Ted Williams Tunnel, Sumner Tunnel, Callahan Tunnel, and Tobin Bridge all use EZPass or pay-by-plate. With millions of drivers crossing these roads each year, scammers know their fake texts will reach real toll users.
The FBI’s Internet Crime Complaint Center (IC3) received thousands of toll-related smishing reports in 2026 and 2026. Scammers send millions of texts at once, so even a small success rate pays off.
Red Flags That Reveal a Massachusetts E-ZPass Scam
Every fake toll message shares common warning signs. Watch for these red flags:
- You get a text about a toll you never knew you owed.
- The link does not point to the official EZDriveMA website.
- The message creates a rush, like “Pay in 24 hours” or “Final notice.”
- The phone number looks strange, such as a +63 or +44 country code.
- The message has spelling errors or odd grammar.
- You are asked to pay with gift cards, wire transfer, or cryptocurrency.
EZDriveMA never asks for payment by text. They do not send links in text messages. If you see any of these signs, delete the message.
What to Do Right Now If You Got a Scam Text
Take these steps the moment you receive a suspicious toll text:
- Do not click any link in the message.
- Do not reply, even to say “stop.” Replying confirms your number is active.
- Take a screenshot of the text for your records.
- Forward the text to 7726 (SPAM). This reports it to your mobile carrier.
- Delete the text from your phone.
- Log in to your real EZDriveMA account at the official site to check your balance.
Steps to Take After Clicking a Scam Link or Paying
If you clicked a link or entered your credit card number, act fast:
- Call your bank or credit card company right away. Ask them to freeze or watch your card.
- Change the password for your EZDriveMA account and any account that uses the same password.
- Enable two-factor authentication on your EZDriveMA account.
- Run a malware scan on your phone using a trusted security app.
- Place a free fraud alert or credit freeze with Equifax, Experian, and TransUnion.
- File a report with the FTC at IdentityTheft.gov and the FBI’s IC3 at ic3.gov.
How to Report Massachusetts E-ZPass Scams
Reporting helps agencies track and shut down scam operations. Use these channels:
- Forward scam texts to 7726 (SPAM) for your carrier.
- Report phishing texts to the FTC at reportfraud.ftc.gov.
- File a complaint with the FBI’s Internet Crime Complaint Center at ic3.gov.
- Notify MassDOT through the official EZDriveMA support page.
- Tell your local police department if you lost money.
When you report, include the phone number, the fake link, and the date you received the message. Do not click the link just to copy it. Long-press the message instead.
How to Check a Real Toll Balance on EZDriveMA
The safe way to check your toll balance is through official channels. Type the address yourself in your browser. Do not copy a link from a text or email. The Massachusetts toll service sends real bills by mail to your home address if you do not have an EZPass transponder.
You can call the customer service number on your real EZ Pass statement. Never call a number sent in a suspicious text.
EZDriveMA Contact Information
Use these official details to verify any toll notice:
- Official Website: www.EZDriveMA.com
- Customer Service Phone: (877) 627-7745
- Service Hours: Monday through Friday, 7:00 AM to 7:00 PM Eastern Time
Always reach out through these channels first before paying any toll claim.
Frequently Asked Questions About Massachusetts E-ZPass Scams
Here are answers to common questions drivers ask about Massachusetts EZPass scams. Each answer gives you clear steps and trusted sources. These answers cover the most searched questions about fake toll texts, real E-ZPass websites, and ways to recover money. Read them before you act on any toll message.
Does EZDriveMA ever send text messages asking for payment?
No. EZDriveMA does not ask for payment by text, email, or phone call. If you get a message asking you to pay a toll right away, it is a scam. The way to pay a real toll is through the official EZDriveMA website, by mail, or in person at a service center.
What should I do if I already paid the scammer?
Call your bank or card company at once. Ask them to reverse the charge and issue a new card. Then file a report with the FTC at IdentityTheft.gov and the FBI at ic3.gov. The faster you act, the better your chance of getting your money back.
Can scammers empty my bank account from a fake toll text?
Yes, if you click the link and enter your card or login details. Some scam sites install malware that captures passwords from other apps on your phone. Treat every unexpected toll text as a serious threat to your finances.
How can I tell if an E-ZPass website is real?
A real E-ZPass website for Massachusetts ends in “EZDriveMA.com.” Look at the full web address in your browser bar. Fake sites use similar names with extra words, dashes, or different endings like .net or .top. When in doubt, type the official address yourself.
Are the toll scams a problem in other states too?
Yes. Toll scams hit drivers in many states, such as New York, New Jersey, Pennsylvania, and California. The FBI has logged thousands of complaints in 2026 and 2026. The same scam pattern can target any toll system, so stay alert wherever you drive.
Will EZDriveMA ever suspend my license over a text message?
No. Real toll violations arrive by mail through the U.S. Postal Service. They never use text messages to threaten license suspension. If you get a text that threatens arrest, fines, or license loss, delete it and report it.
How do I stop getting toll scam texts?
You cannot block them all, but you can lower the volume. Use your phone’s spam filter, block the sender, and forward scam texts to 7726. Register your number on the National Do Not Call Registry to cut down on robocalls. Never respond, since replies confirm your number works.